Privacy Policy

Last updated: January 1, 2026

1. Who We Are

Renvixo-Legal ("Company", "we", "us", or "our") is a private fraud recovery consulting firm operating in Europe. We help victims of online financial fraud pursue available avenues through regulatory and legal channels. We are not a government agency, law firm, or financial institution.

For the purposes of GDPR, Renvixo-Legal acts as a data controller in respect of personal data you provide to us.

2. Information We Collect

• Contact information: Name, email address, phone number
• Case information: Description of your fraud, estimated loss amount, type of fraud
• Technical data: IP address, browser type, referring URL, UTM parameters
• Communications: Any messages or documents you submit to us

3. How We Use Your Information

• To evaluate your case and determine whether we can assist you
• To contact you regarding your submission and case progress
• To coordinate with lawyers, regulators, and relevant authorities on your behalf
• To comply with legal and regulatory obligations applicable in your jurisdiction
• To improve our services and website

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Consent (Art. 6(1)(a) GDPR) — when you voluntarily submit the contact form
• Contract performance (Art. 6(1)(b) GDPR) — when you engage our services
• Legitimate interests (Art. 6(1)(f) GDPR) — in operating a fraud recovery consulting business
• Legal obligation (Art. 6(1)(c) GDPR) — when we are required to share data with authorities

5. Information Sharing

We do not sell or rent your personal information. We may share it with:

• Lawyers and legal professionals cooperating on your case
• European regulatory bodies (EBA, ESMA, national FIUs) as required by law
• Law enforcement agencies when legally required
• Trusted service providers who assist in operating our business (under strict confidentiality and GDPR-compliant data processing agreements)

6. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with GDPR requirements.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations — typically 7 years for active case files and 2 years for inquiries that did not result in an engagement.

8. Your Rights Under GDPR

As a data subject under GDPR, you have the right to:

• Access the personal data we hold about you (Art. 15)
• Rectification of inaccurate data (Art. 16)
• Erasure ("right to be forgotten") where applicable (Art. 17)
• Restriction of processing in certain circumstances (Art. 18)
• Data portability — receive your data in a machine-readable format (Art. 20)
• Object to processing based on legitimate interests (Art. 21)
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with your national data protection authority (e.g. DPC in Ireland, AP in Netherlands, FDPIC in Switzerland)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Cookies & Tracking

We use standard web analytics tools to understand how visitors use our site. We collect UTM parameters and referring URLs to measure advertising effectiveness. We do not use tracking for purposes unrelated to our services. You may manage cookies through your browser settings.

10. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are SSL-encrypted.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website constitutes acceptance of any changes. We will note the revision date at the top of this page.

13. Contact & Data Controller